COOLR 011 ASMCS TA and Ground System SME
Requirements: Top Secret Clearance
- Provide day-to-day technical support to Space Force customer for the custom Satellite In-band Command and Control (C2) application suite. Maintain the smooth operation of the Milsatcom ground system at Schriever Air Force Base (SAFB). Investigate and analyze incident summary reports and ground observations to remedy operational problems and provide briefings to the community on the issues and results of data analysis. Provide technical expertise for anomaly resolution and perform safety-net staffing when complex operations require on-site staffing around-the-clock (24×7) or 1-hour re-call. Staff and support deployed mobile ground stations as needed by the customer. Perform long-range planning for critical events, such as spacecraft upgrades or payload uploads. Provide hardware, software, and database install support and troubleshooting. Provide post-software install checkout and validation efforts. Support launch and early orbit operations as well as Inter-segment test and On-orbit test activities. Coordinate changes for real-time operations with Space Force Mission Commander and other government contractors. Provide updates to crew checklists, technical orders, job aids and day-to-day procedures for Space Force operators.
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