E&M Technologies, Inc. is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. E&M provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
E&M Technologies, Inc. is currently seeking a Technical Marketing Engineer to join our team in Chantilly, VA in support of the National Geospatial-Intelligence Agency. The NGA delivers world-class geospatial intelligence that provides a decisive advantage to policymakers, military service members, intelligence professionals, and first responders.
Job Responsibilities
- Prepare and present the latest baseline updates during user outreach sessions
- Develop various on-demand socialization, training, and integration resources (videos, slick sheets, tri-fold pamphlets, etc.)
- Create strategies to strengthen brand identity, awareness, and reputation
- Maintain a consumer engagement website illustrating how consumer applications can use our services
- Apply technical knowledge to develop and maintain user guides, detailed services and capabilities descriptions, data flows, and interface descriptions
- Collaborate with Systems Integration Engineers on the program to become familiar with customer onboarding processes
- Create user-facing knowledgebase materials
- Coordinate requirements gathering with internal stakeholders for the development of enhancements and improvements, especially those requested or identified by customers
- Monitor internal and external feedback to determine needs for User Experience (UX) improvement
- Organize and lead usability testing with stakeholders and synthesize results into process improvements and development backlog items
Minimum Qualifications
- Bachelor’s Degree and a minimum of 4 years of relevant experience, OR Master’s Degree and a minimum of 2 years of relevant experience.
- Active Security+ ce Certification
- Ability to take ownership of projects from beginning to end
- Demonstrated experience writing user-focused knowledgebase materials
- Demonstrated experience creating marketing materials (presentations, videos, etc.), describing technical capabilities, or as a key contributor to a marketing campaign
- Demonstrated experience presenting information to technical and non-technical audiences
- Experience creating training/education videos about technical subject matter
- Demonstrated experience organizing and leading software usability testing
- Must be a U.S. Citizen.
- Must have and be capable of maintaining a U.S. Department of Defense (DOD) security clearance at the required level.
Preferred Qualifications
- Demonstrated experience and familiarity with common Agile practices
- Demonstrated familiarity with one or more of the following ICAM concepts/standards:
- LDAP or MS Active Directory
- PKI and TLS/SSL
- OAuth 2.0
- OpenID Connect (OIDC)
- SAML
- SCIM
- Multi-factor Authentication
- Demonstrated familiarity with system administration concepts in support of RHEL, SE Linux, Windows, Apache
- Demonstrated familiarity with system administration concepts in Oracle Identity and Access Management (IdAM) suite (OAM and OUD) or similar ICAM products
- Demonstrated familiarity in identity management and governance, including single sign-on, identity federation, or enterprise directory architecture and design
- Experience participating in and effectively contributing to a highly-collaborative team environment.
- Demonstrated ability to be innovative and to work independently.
- Strong verbal and written communication skills.
- Experience with Microsoft Office Suite (e.g., Word, Excel, PowerPoint, etc.)
To Apply for this Position
You must have the Minimum Qualifications and Education in your resume to be selected as a candidate.
Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. In addition, E&M Technologies, Inc. provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays, and paid time off (PTO) for vacation and/or personal business. More benefit details here.
The health and safety of our employees and their families is a top priority. With the continuing impacts of COVID-19 around the world, we are taking action to protect the health and well-being of our colleagues and maintain the safety of the communities where we operate. As a federal contractor, and consistent with Executive Order 14042 (https://www.saferfederalworkforce.gov/contractors/) we will require all newly hired employees in the United States to be fully vaccinated by January 18, 2022, or by your start date if it is after January 18th. Federal guidance allows for disability/medical and religious accommodations with respect to the vaccine requirement. Any requested accommodations must be reviewed and approved (if applicable) in advance of your start date.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions.
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