Network Operations Technician (EM08-005)

Full-Time
Colorado Springs, CO

E&M Technologies, Inc. is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. E&M provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

E&M Technologies, Inc. is currently seeking a Network Operations Technician to join our team in Colorado Springs, CO in support of the North American Aerospace Defense Command (NORAD). NORAD is a United States and Canada bi-national organization charged with the missions of aerospace warning, aerospace control and maritime warning for North America. Aerospace warning includes the detection, validation, and warning of attack against North America whether by aircraft, missiles, or space vehicles, through mutual support arrangements with other command.

Job Responsibilities

  • Function independently as the Network Operations Technician and subject matter expert on a team that includes a Project Manager, Network Operations, Cybersecurity and professional services on a project to set up a new COOP location.
  • Conduct site surveys of data centers to observe conditions of the existing environment (i.e.., cabling, power, equipment racks, etc.), develop solutions and make recommendations based on project requirements.
  • Represent Leidos and work directly with Govt customer and coordinate with support teams on systematic enhancements or changes. 
  • Develop networking solutions, conduct network design planning and develop documentation on the new environment – design details/diagrams, materials required, configurations and architecture.
  • Design implementation details and test plans for upgrades or new installations.
  • Install and configure network switches, routers, firewalls, and coordinate circuits required.
  • Provide expert support to troubleshoot circuits using router commands, loops, alarms and errors, and other troubleshooting technologies and techniques. 
  • Install and configure monitoring tools of the environment.
  • Configure Border Gateway Protocol, access control lists, boundary settings, routes, and paths.
  • Apply DISA Security Technical Implementation Guides (STIGs).
  • Author, create and update site administration documentation for long-term sustainment.
  • Conduct testing with the customer to verify system functionality and adjust as needed.
  • Develop system and application diagnoses to remediate issues while leading engagements other teams.

Minimum Qualifications

  • High school and five (5) to seven (7) years of experience 
  • Must have a DoD IAT II certification (i.e., Sec+ CE, GSEC).
  • Must have a CCNA and must be able to obtain JNCIA within 60 days of hire.
  • Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching.
  • General understanding of network topologies, both transport and IP.
  • Ability to communicate orally, and in writing, detailed technical information on troubleshooting and implementation efforts.
  • Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
  • Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, Video
  • Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching.
  • General understanding of network topologies, both transport and IP.
  • Must be a U.S. Citizen.
  • Must have and be capable of maintaining a U.S. Department of Defense (DoD) security clearance at the required level.
  • Must have the ability to travel.

Preferred Requirements

  • Bachelor’s degree in associated field
  • DoD-8570 IAT III Certification.
  • ITIL Foundations Certification.
  • Experience with Circuit Management.
  • Excellent project, technical, interpersonal, presentation and problem management skills.
  • Ability to communicate orally, and in writing, detailed technical information on troubleshooting and implementation efforts.
  • Familiarization of NORAD/USNORTHCOM missions and DOD regulations and directives.
  • Experience participating in and effectively contributing to a highly-collaborative team environment.
  • Demonstrated ability to be innovative and to work independently.
  • Strong verbal and written communication skills.
  • Experience with Microsoft Office Suite (e.g., Word, Excel, PowerPoint, etc.)

To Apply for this Position:

You must have the Minimum Qualifications in your resume to be selected as a candidate.

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. In addition, E&M Technologies, Inc. provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays, and paid time off (PTO) for vacation and/or personal business. More benefit details here.

The health and safety of our employees and their families is a top priority. With the continuing impacts of COVID-19 around the world, we are taking action to protect the health and well-being of our colleagues and maintain the safety of the communities where we operate. As a federal contractor, and consistent with Executive Order 14042 (https://www.saferfederalworkforce.gov/contractors/) we will require all newly hired employees in the United States to be fully vaccinated by January 18, 2022, or by your start date if it is after January 18th. Federal guidance allows for disability/medical and religious accommodations with respect to the vaccine requirement. Any requested accommodations must be reviewed and approved (if applicable) in advance of your start date.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions.

Job Features

Job Category

Information Technology

Req. ID

EM08-005

Citizenship

United States Citizen

Clearance Type

Secret

Travel Required

Yes, Up to 10%

Remote Work

None

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